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  2. Alerts & notifications

Which alerting channels does iLert support?

SMS, phone calls, emails, push notifications, and chat tools like Slack and Microsoft teams.

iLert supports bi-directional alerting via
  • SMS: iLert supports sending SMS alerts worldwide. For many countries, SMS alerts are sent from a local number. See here for details.
  • Phone calls: iLert supports international voice calls and converts the alert summary text into speech using text-to-speech technology. See here for the caller IDs that iLert uses when making phone calls.
  • Emails
  • Push notifications on iOS and Android

These channels are one-to-one notification channels and are configured in the user's profile

Moreover, iLert supports sending messages to chat tools like Slack, Microsoft Teams, Mattermost and Discord. These channels are configured as alert actions on the alert source. Please refer to the integration guides for instructions on setting them up.